Peer Services Specialist (PSS) – SKCMC, Renton Municipal Court

Peer Washington • Full-time • Renton, Washington, United States • $22.97 - $25.16 / hour • 2w ago

General Summary

Peer emotional support is the foundation of the services provided by Peer Washington. The ability to discuss struggles and successes related to experiences shared by another individual promotes healing and compliments traditionally accepted professional services in the healthcare system. The role of the Peer Services Specialist is to work with individuals who are struggling with issues related to mental health and/or addiction challenges. The Peer Services Specialist will be an accountability partner to help members plan, evaluate, and maintain their recovery journey by engaging in a positive, supportive relationship. The Peer Services Specialist is also responsible for demonstrating and inspiring hope, trust, and a positive outlook and optimizing member connection with a broad range of community-based services and natural supports.

Primary Responsibilities

● Work directly with the Program Manager to establish guidelines, best practices, client tracking, and expectations in the development and application of this position.

● Work with members early in recovery from or struggling with mental health and/or addiction challenges to provide support and referral services.

● Provide intake services and case management for service contracts.

● Maintain weekly contact with assigned clients.

● Submit data and other reporting in a timely fashion.

● Develop relationships with community partners.

● Respond to all phone calls and emails within 1 business day.

● Act as a representative on behalf of Peer Community as needed with regards to community collaborations and events as assigned by the Program Manager. This includes reporting back to the Program Manager with updates and for direction on how to proceed with our involvement.

● Maintain clear communication with staff and volunteers. This includes keeping the Program Manager updated on weekly schedules and copied on all important communication.

● Attend on-going training programs offered to enhance effectiveness of role

Required Qualifications

● Must identify as someone in recovery from mental health and/or addiction challenges and in remission for a period of at least one year.

● Must be trained and certified as a peer recovery coach through Peer Washington, its affiliates, CCAR, or equivalent training model, or be willing to do so within six months of hire.

● Must have lived experience with the criminal justice system.

● Must have great organizational, documenting, communication, and service development skills.

● Ability to be an active listener by asking questions and reflecting on what is being said.

● Proficient level of ability with computer software including Microsoft Office Products.

● Ability to work both independently and under supervision.

● Ability to maintain healthy boundaries with peers.

● Ability to manage time effectively.

Preferred Qualifications

● Ability to collaborate with Peer WA staff, coaches, and volunteers, providing training and coaching related to role as needed.

● Maintain referral intake data collection and assure timely follow-up with referred individuals.

● Ability to develop expertise in providing peer support to individuals involved in the justice system including referral to community care providers, service partners, and other resources.

● Coordinate referrals to Peer WA for all available peer services and support Peer WA staff in the provision of those services.

● Schedule and facilitate support groups based on identified needs and encourage individuals in receiving training.

Additional Benefits

● Starting wage $22.97- $25.16 per hour DOE

● Paid Vacation Time – 3 weeks per year, accrued at 4.615hrs per biweekly pay period, 120-hour maximum annual carryover.

● Paid Sick Time – 80 Hours per year, accrued at 3.077hrs per biweekly pay period, 480-hour maximum annual carryover.

● Three Personal Days per quarter. Personal days do not carry over from year to year, have no monetary value, and are forfeited upon employment separation.

● Medical, Dental, Vision, Life, AD&D, and Long-Term Disability; employee premiums covered by employer at 100% for employees.

● Simple IRA through Charles Schwab with an employer match of up to 3%

● Employee Assistance Program through Mutual of Omaha

● Work cell phone through AT&T

● Peer Washington covers the employee portion of Washington Unemployment and Paid Family Medical Leave at 100%.

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